Northern rail franchise: Your tales of ‘atrocious’ service
‘Negative mood’ Ian Smith, 47, is a civil servant who lives in Buckshaw Village. He takes the early train every morning to Manchester Victoria. Ian says he loves Buckshaw and its “fantastic facilities”, but says the train service into Manchester is “lacking”. “We’re running old trains,” he says, “and for the money that you pay for a ticket to go to Manchester, I think the actual service is atrocious.” For Ian, the main issue is the late running of trains, which delays him arriving at work. He says the information…
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