Odds and Ends 

Google finally adds consumer customer support with Google One

You may recall my tale of woe from last year when I recounted how I was locked out of my Google account for a month. It was a tough time, made all the more frustrating because there wasn’t any customer support to contact. That is changing for Google One users though, and it’s about time. I received an email this week from Google informing me that my paid Google storage had been upgraded to Google One, Google’s freshly designed storage options announced last May. It comes with twice the storage,…

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Odds and Ends 

Say hello to Google One

Google is revamping its consumer storage plans today by adding a new $2.99/month tier for 200 GB of storage and dropping the price of its 2 TB plan from $19.99/month to $9.99/month (and dropping the $9.99/month 1 TB plan). It’s also rebranding these storage plans (but not Google Drive itself) as “Google One.” Going forward, you’ll also be able to share your storage quota with up to five family members. Brandon Badger, Google’s group product manager for Google One, told me the team looked at how people use the storage…

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